RETURNS & EXCHANGES
DISCOUNTED & SALE ITEMS
PURCHASED SALE (Sale Barn and Discounted Items) Items are FINAL SALE items and are unable to be returned or exchanged for change of mind (including sizing, fit, colour or styling). All discounted items are labelled 'FINAL SALE'.
- Garments may be returned within 10 days of purchase. You must have the original invoice/receipt and the garment/s must be in as sold condition.
- Please choose your items carefully as we do not offer refunds. With a change of mind or incorrect sizing, customers are able to return items to Buckaroo Boutique at your own expense and will be issued with your choice of exchange or store credit voucher for the same value of the original purchase.
- Store Credits are valid for 3 months from date of exchange.
- With a change of mind or incorrect sizing customers are able to return their items to Buckaroo Boutique at their own expense and will be issued with their choice of exchange or credit voucher.
Return Item/s to:
PO Box 662
Biloela QLD 4715
- When returning garments, we ask that the garment has not been worn or washed, NO MAKE-UP MARKS, all labels are attached and that you take care of the garment when posting.
- Return postage on all exchanges; expenses are the responsibility of the customer. Please ensure you enclose a self-addressed Australia Post Satchel so we may send you your exchanged garment.
CANCELLATION POLICY - CAN I CANCEL MY ORDER?
We know how important your order is, so we aim to fulfill orders as quickly as possible. While we cannot cancel or change your order once it has been placed, you are welcome to return the items (excluding Sale Items/Jewellery/Accessories) to us in accordance with our Return/Exchange Policy.
JEWELLERY & ACCESSORIES
- Non Exchangeable, No Store Credits for Returns.
FAULTY ITEMS – Message Buckaroo Boutique via IG, FB or Email along with a photo of the fault.